SelfServe
Features
Order edits
Customers can modify order details directly on the status page.
Product swaps
Support item changes and variant updates post-purchase.
Address changes
Address edits reduce delivery issues and support tickets.
Post-purchase upsells
Let customers add products even after checkout.
Rule engine
Control when, how, and what customers can edit.
Localization
Translate the customer UI in minutes.
What is it?
Selfserve gives customers the ability to self-service order editing after checkout. But it's also, so much more. It lets them fix mistakes, update addresses with Google Maps validation, swap variants, or cancel within rules you control - no support tickets required. Add post-purchase upsells to increase AOV, reduce returns, and turn order issues into new revenue.